Group Discounts

We may offer discounts for groups on some courses. These discounts will be offered from time to time and are not permanent or fixed. You can contact us for more information or request a group discount.

Fair Share Discounts

In line with Permaculture’s Fair Share Ethic, we may offer some discounts and scholarships as part of our commitment and core belief in Permaculture Ethics.

Promotional Codes

From time to time Milkwood offers special promotional codes that can be used to receive a discount on the course price. Conditions are outlined in the email sent and on the page where the discount is applied for.


Books and Merchandise may be available from time to time. Payment for these is due at the time of purchase. Payment can be made via Credit card or Google pay.

For online courses payment is due at the time of booking and will secure your place in the course. Payment can be made by Google pay or Credit Card.

Payments for online courses are currently up front but payment plans will be available shortly.


Shipping Costs – Within Australia

Books sent to Australian addresses are charged at a flat rate of $11.95 – with free shipping on all orders over $150.

Shipping costs – International

We don’t currently ship this product internationally, with the exception of the Course gift bundles, which are shipped for free.

How long will it take for my order to be processed

Book orders are usually shipped within 3 days when in stock, but allow up to 7 days for orders to be shipped.

How do I check the status of my order?

You will be provided with a tracking number via email from Australia Post once your item is dispatched.

Course Cancellations and refunds

A refund will be granted upon request within 14 days of the course start date. An Administration fee of $50 will be withheld to cover costs.

You must contact us by email at apas@pooloffish.com.au before the end of the 14th day. The money-back guarantee is available on both upfront and payment plans (when offered). Refunds will be provided within 5 working days

Store Returns and Refunds

You may return a posted item and request a refund within six weeks of receiving it if:

  • The product is faulty in any way
  • The product you received was different from the one ordered
  • The product arrived damaged

Please contact us by email at apas@pooloffish.com.au with details and to request a refund.

Last Updated: 1st June 2022